Frequently Asked Questions About Our Services
FAQ’s
Trying to find answers before you start your promotional video project?
Are you’re planning your first video project or looking to enhance your video content strategy, we’re here to help!
On this page, you’ll find answers to some of the most frequently asked questions about video production. From understanding the basics of pre-production and shooting techniques to post-production editing and delivery formats. We also cover some price guidance to ensure you understand who we are a good fit for. Our FAQs should help point you in the right direction.
Dive in to learn more about getting answers to your questions.
General Questions
Of course! Video helps to build trust, credibility, relationships and is great for educating. See how to get started
The question used to be “Why would I want to?” or “How would I use it?” But with the explosion of online video the questions “Why?” and “How?” no longer come up very often. The benefits and uses are becoming self-evident, like video blogs, video podcasts, live events, testimonial videos or even Live Streaming
The best video inspiration is often hiding in plain sight. When a project feels stuck, I don’t always search for more examples of the same thing. I look for better references.
Always remember consumers buy WHY you do it not what you do. Inspire your market by showing them your WHY ?
See the article – Where do I find inspiration for my video project?
Some projects require a voiceover, when needed we can provide you with a range of different voiceover samples to choose from. If you prefer to record your own we can come along with our portable studio equipment and record it at your location.
Regarding a royalty-free music we are happy to source a suitable track from a music library to suit your video.
The first 10 seconds counts most in business. For your average Web Video somewhere between 1-3 min is best.
Wondering if you can edit your own videos? Of course you can, there are many video editing programs like Filmora, Apple iMovie, CapCut or DaVinci Resolve and many more. Things to consider are, do I have the skills and a powerful enough computer with enough storage space to complete the editing and export to the file format you need?
Pricing & Payments
Wondering how much it all going costs? Concerned about your return on investment? Fully understand your concerns, it’s big on the mind of most businesses. I’m sure you will agree time is a great factor to consider, like how many days will be needed, how big the crew is, how much Pre-Production planning will be needed. You may require special lighting and equipment due the location.
In Post-Production will colour correction, motion graphics or titles need to be applied to the video. All these factors will directly affect the video costs.
Keeping it simple is the best advice to keeping it on budget.
Our standard terms are payments in two instalments: 50% on confirmation of the job (deposit) and the remaining 50% plus any additions, on final delivery. In some cases we may request three stage payments 50%, 30% then the final 20% on delivery. This allows us to get started on any production expenses straight away and helps spread the cost for you.
Production
Every project is unique, but the production process can be broken down into three stages.
1. Pre-production: This is where we develop a video outline or detailed script, confirm budgets and arrange filming and delivery dates with you. We work with you to learn about your business and together define what it is you need from the video. Questions like: Who is your target audience? What is the key messages you want to communicate?
2. Production: Now, it’s time to have some fun!
This phase is where you capture all the interviews, main footage and B-Roll for your video.
3. Post-production: Once all the footage is captured we’ll get to work on the edit, reviewing the footage for the best content and crafting the footage into a coherent narrative.
We will share interview questions, call sheets and other production documents ahead of the shoot, to make sure all are well prepared. Please also share the schedule with your team so they know their slot. This will keep things ticking over nicely on the day!
A videographer plans, records, and often edits video content for events, brands, interviews, or other projects. The role usually focuses on capturing usable footage with strong lighting, framing, and audio so the final video tells the intended story.
A videographer should understand camera operation, composition, lighting, and basic audio recording. Strong communication, time management, and editing skills are also important because many projects require planning with clients and delivering polished footage.Keeping it simple is the best advice to keeping it on budget.
Wondering what we use? To give you the best results we pride ourselves on using professional high quality equipment. We use many top trusted brands like Panasonic, Sony & Black Magic Design Cameras. We use industry standard LED or Tungsten lighting. We continually invest in new gear to stay up-to-date with this rapidly changing industry.
Absolutely. Please get in touch to discuss your project and timescales. We have an in-house team that can deliver great results quickly.
Subtitles is an increasingly common request and we’re able to offer a couple of options here. We can either add subtitles directly to the video (burnt-in) or we can provide a separate subtitle (.srt) file that can be uploaded the video platform to be overlaid on the video. This also allows you to switch the subtitles on and off. The cost for subtitling whether that’s burnt-in or separate SRT files, will be specified in the budget.
Contact us regarding subtitles in other languages.
Read more about the benefits of subtitles here.
Yes we do! A podcast can do more for your brand than most people realise.
When you publish a podcast, you create a space where people can hear your voice, your thinking, and your perspective in a way that written content often can’t match. That consistency builds familiarity, familiarity builds credibility and credibility drives action.
A strong podcast can help you:
- Position your brand as a thought leader
- Deepen relationships with your audience
- Turn complex ideas into accessible conversations
- Create content you can repurpose across channels
- Stay top of mind with clients, prospects, and partners
See the insight article – 5 Reasons Every Business Should Start a Podcast
Technical
Wondering what we use? To give you the best results we pride ourselves on using professional high quality equipment. We use many top trusted brands like Panasonic, Sony & Black Magic Design Cameras. We use industry standard LED or Tungsten lighting. We continually invest in new gear to stay up-to-date with this rapidly changing industry.
Wondering what we use? To give you the best results we pride ourselves on using professional high quality equipment. We use many top trusted brands like Panasonic, Sony & Black Magic Design Cameras. We use industry standard LED or Tungsten lighting. We continually invest in new gear to stay up-to-date with this rapidly changing industry.
Video resolution is a measurement of the number of pixels in a video frame, and it determines how clear and realistic the video appears. A higher resolution means a more precise and solid video with more detail and sharpness. Usually expressed as width x height, such as 1920 x 1080, or simply 1080p.
Read more about video resolution here
The video industry is moving beyond 1920×1080 HD resolutions. Consumers and the online video world are now being enticed by 4K Ultra HD giving you four times the resolution displayed in 4096 x2160 pixels. The average consumer now have access to these 4K tv screens. To keep it simple is more pixels on your screen.
(HD stands for Hi Definition or HDTV and is the replacement for Standard definition television standard. Typically wide screen layout is 16:9 ratio and the pixels 1920 x 1080)
Read more about video resolution here
Video streaming means watching video in ‘real time’, instead of downloading a file to your computer and watching it later. We offer a Live streaming service
It is the proportional relationship between the width of a video compared to its height. Usually indicated such as 16:9, 9:16, 4:3 or 1:1. The aspect ratio sets how wide the video is and affects how it will display on your viewing screen. Most cameras shoot in the 16:9 ration, but of course this can be adjusted in the post production edit.
Read more about video resolution here
If you can’t find the information you’re looking for, please don’t hesitate to get in touch with us.
Perry recording a captivating voice over
Dave at Saxon Hall Live Streaming
SilverIslandTV video editing in studio
“First Choice for video –
Your Vision, Our Passion”
Want to deliver inspiring stories that move minds and hearts or explore a marketing strategy to promote your business with video?