Frequently Asked Questions


Of course! Video helps to build trust, credibility, relationships and is great for educating. See how to get started

Return on investment is big on the mind of most businesses. Time is a great factor to consider, like how many days will the shoot be or how much Pre-production planning is needed. Will special lighting and equipment be required or colour correction & motion graphics applied to the video. All these factors will directly effect the cost, keeping it simple is the best advice to keeping it on budget.

Every project is unique, but the production process can be broken down into three stages.

1. Pre-production:  This is where we develop a video outline or detailed script, confirm budgets and arrange filming and delivery dates with you. We work with you to learn about your business and together define what it is you need from the video. Questions like: Who is your target audience? What is the key messages you want to communicate?

2. Production:  Now, it’s time to have some fun! 
This phase is where you capture all the interviews, main footage and B-Roll for your video.

3. Post-production: Once all the footage is captured we’ll get to work on the edit, reviewing the footage for the best content and crafting the footage into a coherent narrative.

Learn more about this journey here

Some projects require a voiceover, when needed we can provide you with a range of different voiceover samples to choose from. If you prefer to record your own we can come along with our portable studio equipment and record it at your location.

Regarding a royalty-free music we are happy to source a suitable track from a music library to suit your video.

Always remember consumers buy WHY you do it not what you do. Inspire your market by showing them your WHY ?

The first 10 seconds counts most in business. For your average Web Video somewhere between 1-3 min is best.

Video streaming means watching video in ‘real time’, instead of downloading a file to your computer and watching it later. We offer a Live streaming service

Learn how live streaming it can help small business here

Subtitles is an increasingly common request and we’re able to offer a couple of options here. We can either add subtitles directly to the video (burnt-in) or we can provide a separate subtitle (.srt) file that can be uploaded the video platform to be overlaid on the video. This also allows you to switch the subtitles on and off. The cost for subtitling whether that’s burnt-in or separate SRT files, will be specified in the budget.

Contact us regarding subtitles in other languages.

Read more about the benefits of subtitles here.

Our standard terms are payments in two instalments: 50% on confirmation of the job (deposit) and 50% on final delivery. In some cases we may request three stage payment 50%, 30% then the final 20% on delivery. This allows us to get started on any production expenses straight away and helps spread the cost for you.

We pride ourselves on professional high quality equipment. We use Panasonic or Sony HD Cameras and use industry standard LED or Tungsten lighting. We continually invest in new gear to stay up-to-date with this rapidly changing industry.

We usually supply our finished videos in the most commonly used formats like .mp4 or .mov files encoded typically in H264/H265

Happy to convert / export these into other formats if required.

Professionally known as Chroma key, this is a special effect or technique used for compositing two video images together, commonly used in tv weather broadcasts where the presenter is overlaid over the weather map. We specialise in this service

Learn more about our Green Screen service here

The question used to be “Why would I want to?” or “How would I use it?” But with the explosion of online video the questions “Why?” and “How?” no longer come up very often. The benefits and uses are becoming self-evident, like video blogs, live events, testimonial videos or Live Streaming

The video industry is moving beyond 1920×1080 HD resolutions. Consumers and the online video world are now being enticed by 4K Ultra HD giving you four times the resolution displayed in 4096 x2160 pixels. The average consumer now have access to these 4K tv screens. To keep it simple is more pixels on your screen.

HD stands for Hi Definition or HDTV and is the replacement for Standard definition television standard. Typically wide screen layout is 16:9 ratio and the  pixels 1920 x 1080

Of course you can, there are many video editing programs like Movie Maker, Apple iMovie or Adobe Premiere and many more. Things to consider are, do I have the skills and a powerful enough computer with enough storage space to complete the task?

It’s cost effective, people connect more with video than any other form of advertising and are 5x more likely to click a blog post which contains video. A strong video presence is an lasting investment.

We will share interview questions, call sheets and other production documents ahead of the shoot, to make sure all are well prepared. Please also share the schedule with your team so they know their slot. This will keep things ticking over nicely on the day! 

Absolutely. Please get in touch to discuss your project and timescales. We have an in-house team that can deliver great results quickly.